Terms of service
Terms of Service
Overview
Welcome to MalaMind. The terms “we,” “us,” and “our” refer to MalaMind, which is operated by Raydo Logistics LLC.
Raydo Logistics LLC operates this store and website, including all related information, content, features, tools, products, and services provided to you, the customer, through the MalaMind online store and website.
Shopify provides the ecommerce platform that enables us to offer our products and Services to you.
These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access the Services.
Section 1 - Access and Account
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence.
If you permit a minor to use the Services on a device that you own, purchase, or manage, you are responsible for that minor’s use of the Services.
To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping information.
You represent and warrant that all information you provide to us is accurate, current, and complete and that you have all rights necessary to provide that information.
You are solely responsible for maintaining the security of your account credentials and for all activity associated with your account.
You may not transfer, sell, assign, or license your account to any other person without our prior written consent.
Section 2 - Our Products
We make reasonable efforts to display and describe our products as accurately as possible.
However, colors, images, and product appearance may differ from how they appear on your screen due to the type of device you use, your display settings, lighting conditions, and other technical factors.
Product images may be shown for illustration purposes. Minor differences in color, printing appearance, packaging, or screen display that do not materially affect the use of the product may not qualify as a defect.
Product descriptions, specifications, pricing, and availability may be changed or updated at any time without notice.
We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region, or jurisdiction.
Nothing in these Terms limits any mandatory consumer rights or legal remedies that cannot be excluded under applicable law.
Section 3 - Orders
When you place an order, you are making an offer to purchase the products listed in your order.
MalaMind reserves the right to accept or decline an order for any lawful reason.
Your order is not accepted until MalaMind confirms acceptance of the order. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting it. We may be unable to accommodate cancellation or address-change requests after an order has been accepted, processed, or shipped.
If we do not accept, change, or cancel an order, we will attempt to notify you using the email address, billing address, telephone number, or other contact information provided when the order was placed.
Your purchases are subject to our Returns & Exchanges Policy.
We reserve the right to refuse or cancel orders that appear to be placed for fraudulent purposes, unauthorized resale, or in violation of these Terms of Service.
Section 4 - Prices and Billing
Prices, discounts, promotions, and product availability are subject to change without notice.
The price charged for a product or service will be the price displayed at the time the order is placed and will be shown in your order confirmation.
Unless otherwise stated, prices may not include applicable taxes, shipping charges, handling charges, customs duties, or import fees.
Prices displayed in our online store may differ from prices offered by third-party sellers or other stores.
Promotions may be subject to separate terms and conditions. If there is a conflict between the terms of a promotion and these Terms of Service, the promotion terms will apply to that promotion.
You agree to provide current, complete, and accurate purchase, payment, billing, and account information for all purchases made through our store.
You agree to promptly update your account information, including your email address, payment card information, and expiration dates, so that we can complete your transactions and contact you when necessary.
You represent and warrant that:
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The payment information you provide is true, correct, and complete;
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You are authorized to use the payment method provided;
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Charges incurred by you will be honored by your payment provider; and
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You will pay all charges incurred at the prices displayed at the time of purchase, including applicable shipping charges and taxes.
Section 5 - Shipping and Delivery
Shipping and delivery times are estimates only and are not guaranteed unless expressly stated otherwise.
We may use different shipping carriers, fulfillment partners, warehouses, or distribution locations to fulfill orders.
Orders with a final merchandise subtotal of $69.95 or more qualify for free standard shipping. Orders below $69.95 may be subject to standard shipping charges, as described in our Shipping Policy.
We are not responsible for delays caused by shipping carriers, customs processing, weather, natural disasters, labor disruptions, incorrect address information, or other events outside our reasonable control.
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an order is returned to us because of an incorrect or incomplete address provided by the customer, the customer may be responsible for additional shipping or reshipment costs.
If an order is marked as delivered but cannot be located, customers should first check with household members, neighbors, building management, mailrooms, and the shipping carrier.
MalaMind may request additional information or cooperate with the carrier to investigate delivery issues.
Nothing in this Section limits any mandatory consumer rights or remedies available under applicable law.
Section 6 - Intellectual Property
The Services, including but not limited to our trademarks, brand names, product names, text, displays, images, graphics, product reviews, video, audio, website design, product descriptions, and the selection and arrangement of such materials, are owned by Raydo Logistics LLC, its affiliates, or its licensors and are protected by applicable United States and international intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only.
You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, transmit, or commercially exploit any material from the Services without our prior written consent.
Except as expressly provided in these Terms, nothing grants or should be interpreted as granting you any license or other rights under any patent, trademark, copyright, trade dress, or other intellectual property belonging to Raydo Logistics LLC, MalaMind, Shopify, or any third party.
MalaMind’s name, logo, product names, designs, and slogans are trademarks, trade names, or trade dress of Raydo Logistics LLC or its licensors.
You must not use MalaMind’s trademarks or branding without prior written permission.
Shopify’s name, logo, product names, designs, and slogans are trademarks of Shopify.
All other names, logos, product names, designs, and slogans appearing on the Services belong to their respective owners.
Section 7 - Optional Tools
We may provide access to third-party tools that we do not monitor, control, or manage.
You acknowledge and agree that access to third-party tools is provided “as is” and “as available,” without warranties, representations, or conditions of any kind, unless otherwise required by applicable law.
We shall not be responsible for any loss, damage, or claim arising from or relating to your use of optional third-party tools, except to the extent liability cannot legally be excluded.
Any use of optional tools offered through the Services is entirely at your own risk and discretion.
You should review and approve the terms provided by the relevant third-party provider before using any third-party tool.
We may introduce new features, services, resources, or tools in the future. Any new features or tools will also be considered part of the Services and will be subject to these Terms of Service.
Section 8 - Third-Party Links
The Services may contain materials, content, and links to websites operated by third parties.
We are not responsible for examining or evaluating the content, accuracy, security, or practices of third-party websites.
If you choose to access third-party websites or services, you do so at your own risk.
We are not responsible for any harm, loss, or damage related to your access to third-party websites or your purchase or use of products, services, resources, or content available through third-party websites.
Please review the policies and practices of third-party websites carefully before engaging in any transaction.
Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the applicable third party.
Section 9 - Relationship with Shopify
MalaMind is operated by Raydo Logistics LLC and uses Shopify as its ecommerce platform.
Any sales and purchases made through the MalaMind online store are transactions between you and MalaMind, operated by Raydo Logistics LLC.
Shopify is not the seller of our products and is not responsible for our products, product descriptions, order fulfillment, shipping, returns, refunds, replacements, exchanges, or customer-service obligations.
Shopify is not responsible for any injury, damage, loss, or claim resulting from products purchased through MalaMind, except to the extent such responsibility cannot legally be excluded.
Section 10 - Privacy Policy
All personal information we collect through the Services is subject to our Privacy Policy.
Because the Services are hosted by Shopify, Shopify may collect and process certain personal information relating to your access to and use of the Services in order to provide and improve the platform.
Information submitted through the Services may be transmitted to or shared with Shopify and third-party service providers located in countries other than the country where you reside.
Please review our Privacy Policy for additional information about how MalaMind, Raydo Logistics LLC, Shopify, and our service providers collect, use, store, and process personal information.
Section 11 - Feedback
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, photographs, videos, or other content, collectively referred to as “Feedback,” you grant MalaMind and Raydo Logistics LLC a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, modify, publish, distribute, display, and translate that Feedback in any medium for business and promotional purposes.
This license does not require us to use your Feedback, pay compensation, or respond to your Feedback.
You represent and warrant that:
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You own or have all necessary rights to the Feedback;
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Your Feedback does not violate the rights of any third party;
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You have disclosed any compensation or incentive received in connection with your Feedback; and
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Your Feedback complies with applicable laws and these Terms of Service.
You agree that your Feedback will not:
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Violate copyright, trademark, privacy, publicity, or other rights;
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Contain unlawful, abusive, threatening, defamatory, obscene, or offensive content;
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Contain malicious code, viruses, or malware;
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Use a false email address or impersonate another person or entity;
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Mislead us or others about the origin of the Feedback; or
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Contain false or misleading claims about our products or Services.
We may monitor, edit, remove, or refuse to publish Feedback that we believe violates these Terms of Service or applicable law.
You are solely responsible for the Feedback you submit.
Section 12 - Errors, Inaccuracies, and Omissions
Occasionally, information on or within the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, shipping charges, delivery times, or product availability.
We reserve the right to correct errors, inaccuracies, or omissions and to update information at any time without prior notice.
We may also cancel or modify an order if information was inaccurate at the time the order was placed, including after an order has been submitted.
If we cancel an order after payment has been received, we will issue a refund for the amount paid for the canceled order or canceled portion of the order.
Section 13 - Prohibited Uses
You may access and use the Services only for lawful purposes.
You may not use the Services:
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For any unlawful, fraudulent, malicious, or unauthorized purpose;
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To violate any applicable international, federal, state, provincial, or local law;
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To infringe or violate our intellectual property rights or the rights of others;
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To harass, abuse, insult, harm, defame, intimidate, or discriminate against any person;
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To transmit false or misleading information;
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To upload or transmit viruses, malicious code, or harmful software;
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To interfere with the functionality, security, or operation of the Services;
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To collect or track the personal information of others without authorization;
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To impersonate another person or entity;
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To send spam, phishing messages, chain letters, or other unsolicited communications;
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To reproduce, duplicate, copy, sell, resell, or exploit any part of the Services without permission;
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To use scraping, crawling, data-extraction tools, automated devices, AI tools, or similar processes to access or extract information from the Services without prior authorization;
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To bypass or circumvent security, authorization, access-control, robot-exclusion, or other protective measures; or
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To engage in conduct that may harm Raydo Logistics LLC, MalaMind, Shopify, our service providers, or other users.
We reserve the right to suspend, disable, restrict, or terminate your access to the Services if we reasonably believe that you have violated these Terms of Service.
Section 14 - Agents
This Section applies if you use, allow, enable, or cause an automated or semi-automated agent to access, use, or interact with the Services.
An “Agent” means any software, service, automated system, or other technology that takes autonomous or semi-autonomous action on behalf of a person or entity.
No Agent may access, use, or interact with the Services unless it:
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Identifies itself accurately;
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Operates in accordance with applicable laws and these Terms;
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Does not conceal or misrepresent its automated nature;
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Does not mimic human behavior for the purpose of bypassing restrictions;
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Does not complete or circumvent CAPTCHAs or similar security measures;
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Does not bypass access restrictions or technical controls; and
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Complies with any instructions or restrictions communicated by us.
We may limit, restrict, suspend, or prohibit access by any Agent at any time.
Section 15 - Termination
We may terminate or restrict your access to the Services at any time if we reasonably believe you have violated these Terms of Service, applicable law, or the rights of another person.
You remain responsible for all amounts due up to and including the date of termination.
The following Sections will survive termination:
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Intellectual Property
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Feedback
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Termination
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Disclaimer of Warranties
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Limitation of Liability
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Indemnification
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Severability
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Waiver
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Entire Agreement
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Assignment
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Governing Law
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Privacy Policy
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Any other provisions that by their nature should survive termination
Section 16 - Disclaimer of Warranties
The information presented through the Services is made available for general information purposes.
We do not warrant that the information is always accurate, complete, current, or error-free.
Any reliance you place on information provided through the Services is at your own risk.
To the fullest extent permitted by applicable law, the Services and products offered through the Services are provided “as is” and “as available.”
We disclaim all warranties and conditions, whether express or implied, including implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement, except where such disclaimers are not permitted by law.
We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free.
Nothing in these Terms excludes or limits any warranties, remedies, or consumer rights that cannot legally be excluded or limited, including rights relating to products that are defective, damaged, incorrect, or materially different from their description.
Section 17 - Limitation of Liability
To the fullest extent permitted by applicable law, Raydo Logistics LLC, MalaMind, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, Shopify, and Shopify’s affiliates will not be liable for indirect, incidental, punitive, special, or consequential damages arising from or relating to:
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Your use of the Services;
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Your inability to access or use the Services;
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Any product purchased through the Services;
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Any delay, interruption, or failure of the Services;
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Any errors or omissions in product descriptions or other content;
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Any loss of data, profits, revenue, savings, or business opportunity; or
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Any other claim related to your use of the Services or products purchased through the Services.
This limitation applies regardless of the legal theory involved, including contract, tort, negligence, strict liability, or otherwise.
Nothing in this Section limits liability that cannot legally be limited or excluded under applicable law.
Section 18 - Indemnification
You agree to indemnify, defend, and hold harmless Raydo Logistics LLC, MalaMind, Shopify, and their respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from claims, losses, damages, liabilities, costs, and reasonable attorneys’ fees arising from or relating to:
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Your breach of these Terms of Service;
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Your violation of applicable law;
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Your violation of the rights of another person or entity;
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Your misuse of the Services; or
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Your Feedback or content submitted through the Services.
We will provide reasonable notice of any claim subject to indemnification.
We may control the defense and settlement of the claim. You agree to reasonably cooperate with us in defending the claim.
We will not settle any claim that imposes a non-monetary obligation on you without your prior consent, unless otherwise permitted by law.
Section 19 - Severability
If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law.
The unenforceable portion will be severed from these Terms, and the remaining provisions will continue in full force and effect.
Section 20 - Waiver and Entire Agreement
Our failure to enforce any right or provision of these Terms of Service does not constitute a waiver of that right or provision.
These Terms of Service, together with our Privacy Policy, Returns & Exchanges Policy, Shipping Policy, and any other policies referenced on the Services, constitute the entire agreement between you and Raydo Logistics LLC regarding your use of the Services.
These Terms replace all prior or contemporaneous agreements, communications, and proposals, whether oral or written.
If there is a conflict between these Terms and a specific product, promotion, shipping, refund, or other policy, the specific policy will apply to that subject matter.
Section 21 - Assignment
You may not delegate, transfer, or assign these Terms of Service or any rights or obligations under these Terms without our prior written consent.
Any attempted transfer or assignment in violation of this Section will be invalid.
Raydo Logistics LLC may transfer, assign, or delegate these Terms and its rights or obligations without your consent, subject to applicable law.
Section 22 - Governing Law
These Terms of Service and any separate agreements through which we provide Services will be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict-of-law principles.
Subject to any mandatory consumer-protection rights that apply to you, disputes arising from these Terms of Service or your use of the Services shall be brought in the state or federal courts located in or serving Sheridan County, Wyoming.
You consent to the jurisdiction of those courts, subject to any rights that cannot legally be waived.
Section 23 - Headings
The headings used in these Terms of Service are included for convenience only.
Headings will not limit, expand, or otherwise affect the meaning or interpretation of any provision.
Section 24 - Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, change, or replace any part of these Terms of Service by posting an updated version on our website.
It is your responsibility to check this page periodically for changes.
We will provide notice of material changes where required by applicable law.
Your continued use of or access to the Services after changes are posted constitutes acceptance of the updated Terms, except where applicable law requires additional notice or consent.
Section 25 - Contact Information
Questions about these Terms of Service should be sent to:
MalaMind is operated by:
Raydo Logistics LLC
30 N Gould St
Sheridan, WY 82801
United States
Phone: +1 347-985-6325
You represent and warrant that purchases made through the Services are for your own personal or household use and are not intended for unauthorized commercial resale or export.